Lawyers map
Reviews
Top review highlights
Pros
1
The service is easy and straightforward to use
“Trademarkia makes it easy.”
2
The attorneys provide good communication and responsiveness
“Great and easy process, good communication and very responsive to my queries. Highly recommend.”
3
The attorneys demonstrate expertise and provide sound counsel
“Attorney Austin was wonderful and I felt he had my best interests in mind. He was SO PATIENT with all of my questions and worked over the holiday to make my submissions happen by the end of the year before the costs went up.”
Cons
1
There are often hidden fees and a lack of transparency in the pricing structure
“The cost is quite insane and the amount of hidden fees throughout the process is also insane. They want 900 to RESPOND to a USTPO action.”
2
The customer service and communication can be poor, with slow response times and difficulty reaching the assigned attorney
“I couldn't get past 70% completion of the application process. It kept looping back to the same page with no error message. My online message to the helpline went unanswered and my calls to the 800 number went to voicemail.”
3
The overall service quality is inconsistent, with some reviewers reporting a good experience and others reporting a poor experience
“I guess it's ok overall. The process is VERY slow and they charge you a $99 'monitoring fee' that I was not aware of.”
4
There are concerns about the company's business practices, with some reviewers reporting difficulty canceling subscriptions or receiving refunds
“I paid $99 for the "service." I have never heard from a real person. I go to cancel my subscription (no idea what is being subscribed to at this point). That appears to be successful. Check my bank account, they immediately charged me $200. Again, I have never heard from anyone. Complete scam.”
