Lawyers map
Reviews
Top review highlights
Pros
1
Excellent and knowledgeable legal representation that achieves favorable outcomes for clients
“Saunders and Associates, APC accomplished what other attorneys told me they could Not do. There are no words to describe the exaltation and extreme gratitude I have for Attorney Russ.”
2
Responsive and attentive communication with clients throughout the legal process
“They always answered my questions in a timely manner, kept me up to date with the process, answered all my queries and provided a clear and comprehensive legal representation.”
3
Professionalism and dedication of the legal team
“Excellent customer service and effective vigorous representation. I will recommend you to everyone we know.”
4
Ability to resolve cases efficiently and in a timely manner
“Wow, I was able to have my case resolved within four days. Awesome job!! Will recommend you to everyone I know.”
5
Consistently positive client experiences and high levels of satisfaction
“I had a great experience dealing with saunders and associates. The staff was friendly and very professional, and I felt that they really understood my situation.”
Cons
1
Concerns about lack of communication and responsiveness from the firm
“It seemed intentional because he made sure to have conversations of our payment arrangements over the phone - therefore we believe it was to ensure there would be no trace of the verbal arrangements and via email it looked to his favor when he would make his demands.”
2
Issues with billing practices and unexpected fees
“Gary Saunders was hired on a flat fee agreement basis to carry out our Tenant Law litigation against our former landlord...However, throughout the time we retained Gary, he randomly instilled fear in us by threatening to relieve himself from the case if we did not pay requested amounts within his spontaneous time frames.”
3
Instances of unresolved cases and lack of follow-through
“For more than a year now I have been trying to get Saunders and Associates to handle a civil suit against Riverside county to try to obtain custody of my grandchildren. To date I have paid them over ”
4
Potential concerns about the firm's integrity and professionalism
“Company it's a sham they take your money they do not represent or don't open your cases and they do not represent you. They just answer if they are twisted to the opposite conceal motions, if they're forced to respond I have given them over $28,000. They did nothing to my four cases.”
5
Difficulty in obtaining refunds or resolving issues with the firm
“I've been trying to reach this firm for over a month since I paid them and nobody will get back to me. Now I'm requesting to cancel services and get a refund and I still can't get anyone on the phone or a response to the multiple emails I've sent.”
