Reviews

Top review highlights

Pros
1
Highly professional, knowledgeable, and experienced immigration lawyers
“Flavia and her entire team have been nothing but amazing! I applied for an O1 visa and got approved! Greg and Dianna were extremely helpful and always so quick to respond!”
2
Excellent communication and responsiveness throughout the process
“Natalia Hynes and Luciana Sousa have been nothing but AMAZING. They were both easily accessible and responsive to emails, texts and phone calls.”
3
Personalized attention and support catering to client needs
“Kris Quadros-Ragar, dedicated a time to explain each detail, ensuring I understood my options and the legal process.”
4
Achieve successful outcomes in a timely manner
“My green card process was handled by Santos Lloyd Firm and everything went smoothly from start to finish. I didn't have to worry about anything.”
5
Multilingual staff to assist clients from diverse backgrounds
“Having Portuguese-speaking staff like Natalia and Luciana made a big difference, as it helped me understand the process better.”
Cons
1
Isolated negative experiences with unprofessional conduct
“Terrible customer service, a bunch of unprofessional individuals, double charging my bank account at times and having issues of getting my money refunded afterwards.”
2
Concerns about transparency and communication in certain cases
“Flavia Santos Lloyd dragged my case for more than a year, without having a good enough excuse for her unprofessional actions.”
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