Reviews
Top review highlights
Pros
1
Streamlined and efficient legal process
“I appreciated Summerall Law's streamlined process. I also liked that the firm has a team of people.”
2
Knowledgeable and helpful attorneys
“Kelly and Sarah have made the whole process of estate planning very easy.”
3
Use of modern technology to facilitate the process
“The application of modern technology to streamline this process was nothing short of amazing.”
4
Positive and personalized client experience
“Friendly, modern, low-stress, but highly knowledgeable. They use the modern technology stack (DropBox, PayPal, Calendly), so everything's easy and efficient.”
5
Highly recommended by satisfied clients
“Highly recommend them. Very helpful and got the job done!”
Cons
1
Inconsistent customer service and communication
“Recommend against working with Julia, who had trouble explaining how her recommendations made sense given our basic request/questions. Kelly was fast an easy to create initial trust but trying to update was a pain.”
2
Potential bias or favoritism in client treatment
“Obviously she LIED, if the website is correct. The website specifically states "Estate Planning." I noticed that the business is strictly owned & operated by females. Maybe if I had called instead of my husband we would have been given an appointment.”