Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorneys who fight for their clients' best interests
“Yuvanna M. Davis is a great Lawyer, Hard Worker And Knows how to get the work done.”
2
Strong communication and responsiveness from the law firm
“They are always communicating with you. They receptionist always answer the phone. If you send and e-mail to your lawyer they responded to you immediately.”
3
Compassionate and caring approach, treating clients like family
“They are very family oriented has a love of all things music very kind people. Felt like we were among friends.”
4
Successful in obtaining favorable settlements and compensation for clients
“After I hired Mr. Ratto, I finally saw an appropriate medical specialist and I had an evaluation with an independent medical examiner. Ultimately, I was not fortunate enough to return to my job, but after receiving appropriate medical treatment, I received $12”
5
Bilingual services and understanding of the needs of the Latino community
“Since most of their employees are bilingual it further assures the claimant that s/he will be understood and heard.”
Cons
1
Lack of responsiveness and communication from some attorneys
“Don't return calls.4 years waiting for my case to be solve.”
2
Difficulty reaching assigned attorneys and case managers
“Can't get a hold of my lawyer despite several calls and emails.”
3
Unprofessional and questionable conduct by some staff members
“Their director of operations Consuelo Serrau tried to offer me a "business opportunity"/ get rich quick scheme THROUGH A WEBSITE FOR MAKING FRIENDS after weeks of pretending to want to become acquainted with me.”
4
Delays and long wait times in resolving cases
“I've been dealing with an overdue worker's comp situation for a while and Ratto Law Firm truly championed my case.”
5
Inconsistent quality of service across different attorneys and offices
“Improving slowly. Still communication is not the strength of the firm”