Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the law firm
“They were always available to answer my questions and address any concerns I had. Their communication was clear and timely, keeping me informed about the progress of my case.”
2
Knowledgeable and experienced attorneys who provide valuable guidance
“Attorney Counts was exceptionally knowledgeable, compassionate, and dedicated to my case. They guided me through every step, ensuring I understood my options and made informed decisions.”
3
Successful outcomes and favorable resolutions for clients
“Thanks to Counts Law Firm, I was able to secure a fair visitation schedule, child support arrangement, and custody agreement that aligns with my child's best interests. They fought tirelessly on my behalf, ensuring my rights were protected and my goals were achieved.”
4
Professionalism and attention to detail
“Mr. Counts and his staff were very organized, prepared, and thorough. From scheduling the consultation to conducting it, both Mr. Counts and Aminah were on top of it all!”
5
Responsive and transparent communication
“They were always available to answer my questions and address any concerns I had. Their communication was clear and timely, keeping me informed about the progress of my case.”
Cons
1
Concerns about billing practices and potential overcharging
“They never disclosed that they would charge me for the consolation on 9/11 at any point. You charged me $1000 for 45 min call. If there is anyone thinking about hiring this firm please see the attached invoice.”
2
Lack of accessibility and responsiveness to clients
“Despite the urgency of the matter, I was told he wouldn't be available until 11/5, more than a week later. I never actually had a call with him regarding this matter, which is baffling considering I hired this firm to handle a critical situation.”
3
Unprofessional and disorganized handling of cases
“The entire experience was unprofessional, disorganized, and felt like a money grab. For anyone considering Counts Law Firm, I strongly recommend looking elsewhere. This was a terrible experience, I strongly recommend staying away from this firm!!”
