Reviews

Top review highlights

Pros
1
Knowledgeable, professional, and transparent in handling legal matters
“Ms. Serine Tsuda is professional, knowledgeable, and transparent on the topics discussed at hand.”
2
Excellent communication and availability to address client's questions and concerns
“Serine and her staff were always available to answer any of my questions and concerns.”
3
Compassionate and comforting approach that helps clients feel at ease
“Serine is professional, compassionate, and very knowledgeable. Serine goes above and beyond expectations.”
4
Ethical and honest in handling client's retainer funds
“I was pleasantly surprised that she did not use up the entire retainer and refunded the remaining balance.”
Cons
1
Failure to fulfill promises and neglect of client's case
“Lee agreed. He said 'yes, I will' . However, right after signing the retainer and paying he went into hiding. I called and called with no response.”
2
Prioritizing the interests of other parties over the client's best interests
“The CPA is the one who has Recommended him, so his primary allegiance was to this non performing CPA v to his client.”
3
Deceptive and unprofessional conduct, including billing for work not performed
“Lee, who was leading the local bar association, had the audacity to neglect my case to the extent of deceiving me with false promises. Yet he declared that retainer already was depleted and demanded replenishment.”
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