Reviews

Top review highlights

Pros

Effective in handling complex and emotional family law cases, including custody disputes

“Kristen did an amazing job in my custody case. My case went on for several years and she helped me navigate the complicated and emotional process wonderfully.”

Responsive and professional communication

“She was very warm and professional in person, and extremely prompt to reply to every email and phone call.”

Prioritizes the well-being of clients and their families

“Kristen and the entire team at Makupson & Howard demonstrated a family-centric approach to my case which was of utmost importance to me.”

Provides honest and realistic assessments

“She will give realistic expectations of what can, and mostly likely, will happen. You will always get truth and honesty in the same room with her.”

Compassionate and dedicated to achieving the best outcomes for clients

“Kristen's greatest strength is compassion. This did not feel like I was just another client, but she understood how much I loved my daughter wanted to be a part of her life.”

Cons

Potential lack of preparedness and attentiveness in court

“Kristen was meek and underprepared in court. She honestly seemed disinterested in my case, which I admit was complicated but rather than being honest and politely suggesting a different attorney, she sank my case.”

Concerns about high fees and billing practices

“She was extremely money focused, sending a bill almost weekly, making sure all fees were up to date before proceeding with my case.”