Reviews

Top review highlights

Pros
1
The firm is professional, knowledgeable, and effective in handling various legal matters, including construction disputes, custody cases, and business law
“Attorney Counts is the real deal, I strongly recommend him to anyone that is considering hiring him. He treated me and my family with respect, answered all the questions that I had and informed me about every step of my case and explained everything to me about what was going on with my case.”
2
The attorneys at the firm are responsive, patient, and provide clear communication throughout the legal process
“Mr. Counts and his team we're amazing. They all were very responsive and easy to communicate with. They helped resolve a banking issue that I'm sure would not have ended as well had I not sought their help.”
3
The firm's billing practices are transparent, and clients feel they receive good value for the services provided
“The billing for his services was understandable and straightforward, as opposed to many stories that I've heard about other firms.”
Cons
1
Some clients have reported issues with the firm's responsiveness and communication, noting that they did not always receive timely updates or were unable to reach the attorneys when needed
“Great individuals to work with. They worked with me even though I'm deployed overseas. Whatever you maybe pursuing, trust the process. From the beginning they were confident of a positive outcome to my case, and they pulled through. This law firm is busy, do not expect communication as often as you would like. But as often as they can. If you can't reach them, wait.”
2
A few clients have expressed dissatisfaction with the firm's performance, alleging issues such as missed court appearances, failure to follow through on promised actions, and questionable billing practices
“Attorney Counts should not be trusted by anyone. I sold my car to hire him to make a court appearance on 2-22-2010 before Corrupt judge DeVanon . Then the lies started like an avalanche where he blamed judge, blame the bar and Attorney MacCarley and disbarred Conway.”
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