Reviews

I had a deeply frustrating experience with Ross family law that I feel compelled to share. My interaction with this firm, particularly with their receptionist, was marked by unprofessionalism and a lack of genuine support. I was seeking legal assistance with a challenging child custody and child support dispute, but my experience with this firm was far from satisfactory. From the outset, the receptionist’s attitude was dismissive and unhelpful. When I called to inquire about potential legal representation, I was met with a curt and indifferent response. Rather than offering any assistance or guidance, the receptionist informed me that all the attorneys at the firm were fully booked and either could not or would not take on new cases. This response was not only frustrating but seemed to be a blanket refusal rather than a genuine assessment of the firm’s capacity. What was most concerning about this interaction was the lack of willingness to explore any potential for assisting with my case or even directing me to someone who might help. Instead of providing a referral or suggesting alternative steps, the receptionist’s demeanor suggested a complete disinterest in addressing my needs. This kind of response is deeply unprofessional and reflects poorly on the firm’s commitment to client service. Moreover, the refusal to consider my case based on an apparent overbooking issue, without any attempt to understand the specifics of my situation, felt dismissive. It is troubling to think that a law firm would turn away clients so readily, especially in sensitive family law matters where legal representation can be crucial. In addition, the lack of follow-up or alternative solutions provided by the receptionist was particularly disappointing. A professional law firm should have protocols for dealing with such inquiries, including offering referrals to other attorneys or providing preliminary advice on how to proceed in the absence of their services. In summary, my experience with Ross family law was marred by an unprofessional and unhelpful attitude from their receptionist, coupled with a blanket refusal to assist with my case. This lack of willingness to engage with potential clients, combined with poor customer service, makes me highly skeptical of their commitment to client care. I would strongly recommend seeking legal representation elsewhere, as this firm’s apparent indifference suggests they may not provide the support needed for complex family law matters.

I highly recommend Mirador Law. I worked with Mahsa Gholami on my case. She is knowledgable, kind, understanding, has a keen eye for detail, and is truly adept at breaking down the procedures into lay-person terms. I had never been in this situation before, and Mahsa and the whole firm helped me so much. They guided me through the process and helped me achieve a very positive outcome. I'm forever thankful for their hard work. They are top notch professionals. Don't hesitate to reach out to Mirador if you need help.

I had a great outcome from my car accident ,the office was very helpful with every bit of the case. very warm and welcoming and knowledgable , they know there stuff. Thank you ladies for all your time and effort to help me. Thank you Donna Borie

My situation was resolved quickly and effectively by Emily and her staff. I heartily suggest this firm to anyone who is being charged with a crime on the basis of a police report that does not include any hard evidence to support the allegations made against them. The DA decided not to press charges since Emily and her team were able to complete the pre-charge work to such a high standard.

I suffered an awful tumble as a result of City Maintenance's carelessness. I now have a metal plate on my wrist permanently because of a break. Never again will my arm be the same. I finally sought legal counsel after the City disregarded my request to fix the walkway so that others would not experience this. About Bonjour-Thorman-Burns- & Dahm Law Firm, I cannot express enough good things. Mahsa, the lawyer who acted on my behalf, is perceptive and wise. She handled me with the highest dignity, quickness, and professionalism while also showing me compassion. She helped bring about justice and peace so that I could go on and keep healing after this fall, which was devastating. Christine, the paralegal, was incredibly organized, considerate, and productive.

Maggie was really helpful to my husband, and she also taught us things along the road to help us comprehend our case and the process. I heartily endorse Maggie!!!

Our family has used the law firm of BTB&D on two occasions. The first case was a criminal case where our young son was arrested and charged with very serious felony charges. The evidence pointing to his guilt was overwhelming. We knew he was innocent. The legal expertise and hard work of this firm proved his innocence and got the charges dismissed, preventing disastrous consequences. Our second case was a personal injury case where liability was not clear and difficult to prove. Once again the dedication, knowledge and team work of this firm was successful in proving liability and obtaining a substantial settlement. We highly recommend this firm!

Great law firm with good communication and attention to detail.

Emily Dahm is an incredible attorney and coach. I had some nuanced questions for her and she met them with clarity and compassion. She made me feel knowledgeable, confident, and prepared. Thank you!

I interviewed, read reviews and chose Megan Burns as my uncles attorney. She is very sharp and caring. We was really impressed with her and her team. We are blessed!!!

I recently had the privilege of working with the remarkable team at Bonjour, Thorman, Burns & Dahm, PC, and I couldn't be more impressed with the outstanding level of service they provided. From the very first consultation to the resolution of my case, they exhibited an unparalleled commitment to excellence. Throughout the entire process, the team's expertise and dedication were evident. Their transparent and thorough approach ensured that I was fully informed and involved at every step. Despite the challenges we faced, they navigated the complexities of my case with remarkable skill and tenacity. What truly sets them apart is their compassion and genuine care for their clients. They understood the emotional toll that legal matters concerning an accident can take and went above and beyond to provide not only expert legal guidance but also a supportive and empathetic presence. I wholeheartedly recommend Bonjour, Thorman, Burns & Dahm, PC to anyone seeking legal representation. Their exceptional professionalism, transparent communication, and remarkable results make them a true standout in the legal field. I am immensely grateful for their tireless efforts and proud to have had them in my corner. Overall, Bonjour, Thorman, Burns & Dahm, PC exceeded my expectations, and I have no doubt that they will continue to make a positive impact on the lives of countless others.