Reviews

Wow just unbelievable my mother has had questions about her Trust and wants to make changes...Wanting to make a appointment to come in..Was told that someone would call to have her trust in front of her and her questions ready..She is in her 80s and gets confused sometimes..And so if the legal assistant cant answer her questions then she will be given a appointment to come in...Screening a clients concerns before allowing a in person sit down ..She pays a good amount of money for services why cant she come in by making a appointment..Was told over the phone that's just the way it is was a rather abrupt and very disheartening phone call rather unprofessional....

Subtle threats and scare tactics is this lawyers go too. , trying to run up an expensive bill. Beware and report this attorney. Unethical and ignorant.

My husband had his trust done here long time ago, and we had made some changes to our personal trust. Long story short as I read these reviews, I was yelled at and hung up on several times by the lady which I believe is the mother. It was a horrible experience. It had me so shaken I could not believe any company would yell at you and hang up on you, we have we have our business elsewhere. I cannot do business with a company who does not treat people with respect and kindness.

I called this morning for info on my trust, they took my info and was told they would c as ll me back. I waited 5 hours and called back and was told that they don t call customers back. I asked for the ladies name , she refused to give her name and hung up on me. I called her back and still she refused to help. She accused me of yelling at her I asked gor a manager she answered we fon t have one. She continued to help, I dared her to hang up on me a customer, she did.

I have called to ask for Amendments to my trust several times and they take my name and number but never get back to me I will be going to a different attorney to do Amendment or Restate my Trust. Maybe it could be their Staff are just plain lazy.

I had a wonderful time in 1997 setting up my Trust with Scott and have recomended them several times, but no longer. We Just left after amending a trust which took months and simple mistakes were made like the original date of the trust was 1997 and changes they made stated it was 2997; which my bank pointed out to me, when giving them my certification papers. Wow what a simple mistake to make. ok I could overlook that. Then after further review all the phone #s were wrong for 4 people mentioned in the trust on every page they needed to be. Then I found the change of giving my children 100% of control on the date of our death was never made it still stated the %'s released up to age 35 when they get full control. We clearly put that instruction on the worksheet they gave us. I had high hopes that it would go smoothly, but have not been more disappointed in a local business in 62 years on this earth. Caveat Emptor 1000x! Oh by the way as we were being escourted out we were given a attorney client termination letter. I guess the lesson is don't complain about the mistakes we make.I said I will be posting my reviews and then Ryan threatened to sue us if we gave bad reviews. Then he said we will see who has deeper pockets! My life can be summed up like this. I HATE BULLYS! DONT YOU?