Reviews

Top review highlights

Pros

Compassionate and caring staff who listen attentively to clients' concerns

“Sarah was extremely helpful, kind and compassionate. She took the time to listen and provide resources even though they couldn't take my case.”

Knowledgeable and informative in guiding clients to the right resources

“Bart was very helpful and informative. He explained the process and options I had, even though they couldn't directly assist with my case.”

Prompt and responsive in their communication with clients

“They responded quickly, provided helpful information, and followed up to make sure I had what I needed.”

Willing to go the extra mile to assist clients, even if their firm cannot directly handle the case

“Even though they couldn't take my case, Garrett spent time researching and providing me with referrals and resources to help me find the right legal representation.”

Professionalism and empathy shown by staff in challenging client situations

“Alexis was so compassionate and understanding. She listened carefully and provided excellent guidance, even though my case wasn't a good fit for their firm.”

Cons

Limitations in case types accepted, which may leave some clients without representation

“They said they couldn't take my case since it wasn't the type of lawsuit they handle, even though I felt I had a valid claim.”

Occasional instances of clients feeling dismissed or not given full attention

“The receptionist was rude and dismissive when I called, and didn't even let me explain my situation before turning me away.”