Reviews
Top review highlights
Pros
1
Compassionate and caring staff who listen attentively to client concerns
“Sarah was extremely helpful, kind and professional. She provided great support and resources even though they couldn't take my case.”
2
Willingness to provide guidance and resources even if the firm cannot directly handle the case
“Bart was very helpful in providing information to me about my legal needs, even though my case was not something they could pursue.”
3
Prompt and responsive communication with clients
“Sarah called me back quickly and was very professional in performing an intake of my claim.”
4
Knowledgeable and informative staff who can explain legal processes in an understandable way
“Bart was extremely helpful, knowledgeable and empathetic. He clearly explained the pros and cons of my situation and guided me on the steps to take.”
5
Willingness to go above and beyond to assist clients in need
“Patricia was incredibly sympathetic, helpful, and kind. She shared multiple resources and information to help send my family on the right path to recovery.”
Cons
1
May not be able to take on certain types of cases outside their area of expertise
“Even though they couldn't take my case, they were still kind enough to provide me with resources and referrals to help me find the right legal representation.”
2
Potential inconsistency in customer service, with some reviewers reporting less helpful or even rude interactions
“I called and was greeted by a rude front desk lady.”