Reviews

Top review highlights

Pros
1
Exceptional customer service and compassionate support from staff
“Sarah was very helpful, kind, and truly cared about my situation.”
2
Willingness to provide resources and referrals even when unable to take a case
“Even though they couldn't take my case, Bart provided me with helpful resources and guidance on next steps.”
3
Prompt response time and availability to address client concerns
“Bart called me back right away and spent a lot of time understanding my situation.”
4
Knowledgeable and transparent communication about legal options and processes
“Bart was very informative, explained things clearly, and set appropriate expectations.”
5
Strong focus on client needs and going the extra mile to assist
“Alexis went above and beyond to provide me with information and contacts to help with my case.”
Cons
1
Inability to take on certain types of cases that fall outside the firm's specialization
“Unfortunately, this firm was not able to take my case as it did not fit within their area of expertise.”
2
Potential inconsistency in customer service experiences across different staff members
“I had a very negative experience with one of the attorneys who was rude and dismissive.”
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