Reviews

Top review highlights

Pros
1
Compassionate and understanding staff who provide excellent customer service
“Sarah was very helpful and empathetic. She explained to me how things of this nature takes place. She was also provided additional information that was very helpful. Her demeanor threw me off in that her going the extra mile for me is unheard of these days.”
2
Willingness to provide resources and guidance even when unable to take a case
“Even though they did not take my case, they actually sent me how and what to do with my issue. I would certainly recommend them for sure!”
3
Prompt response and communication
“Very fast response”
4
Exceptional professionalism and expertise
“Tianna Morgan was such a huge help to me! Thank you so much!”
5
Genuine care and concern for clients
“I've never experienced such professionalism and kindness from a company that was unable to assist.”
Cons
1
Unable to take on certain types of cases
“I'm not even sure if this place is a real legal firm or just tries to "sell" your case out to the highest bidder. We couldn't even reach a lawyer, no call backs weeks later.”
2
Inconsistent customer service experiences
“Horrible customer service.It took four phone calls to actually talk to someone to find out if I had a viable case.”
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