Reviews
Top review highlights
Pros
1
Compassionate and empathetic staff who listen to clients' concerns
“Sarah Licha was extremely helpful, kind, and compassionate. She expressed empathy and was perfect in all ways while directing me to the correct avenues to go forward with.”
2
Willingness to provide resources and referrals even when unable to take a case
“Even though they couldn't help me with my case, Bart went above and beyond to provide me with referrals and resources to assist me.”
3
Prompt and responsive communication
“Bart was very helpful, prompt in responding, and gave me a lot of useful information and resources.”
4
Knowledgeable and informative about legal processes
“Bart was extremely helpful, knowledgeable, and provided me with a clear understanding of the legal process and options available to me.”
5
Commitment to helping clients find the right legal representation
“Alexis was very helpful in providing me with resources and information to find the right attorney for my case, even though they couldn't take it themselves.”
Cons
1
Unable to take certain types of cases due to specialization limitations
“Although they couldn't take my case, they were still very helpful in pointing me in the right direction and providing resources.”
2
Inconsistent customer service experiences
“I am disappointed, not being represented, but the call was friendly, and informative, thank you.”