Reviews

Top review highlights

Pros

Highly responsive and prompt in returning calls/emails

“Sarah was very helpful, aswered all my questions. Provided information and resources via email in timely manner.”

Compassionate and empathetic customer service

“Sarah was very kind and understanding. She made me feel like my case mattered and she wanted to help.”

Willingness to provide guidance and resources even when unable to take the case

“Even though they couldn't help me with my case, they still took the time to provide me with referrals and resources to find the right attorney.”

Transparent and honest communication about case limitations

“Bart was very helpful in explaining why my case was not a good fit for their firm and provided guidance on next steps.”

Knowledgeable and informative in explaining legal processes

“Bart was extremely helpful, knowledgeable and patient in walking me through the details of medical malpractice laws and procedures.”

Cons

Unable to take on certain types of cases due to specialization

“They weren't able to take my case because it didn't fit their areas of expertise.”

Busy caseload leading to limited availability for some clients

“I was told the firm has a heavy caseload and is only taking on catastrophic injury cases at the moment.”