Reviews
Top review highlights
Pros
1
Compassionate and helpful staff who listen attentively and provide guidance even when unable to take a case
“Sarah was very helpful and empathetic. Even though they couldn't take my case, she provided me with resources and information to help me find the right attorney.”
2
Prompt and responsive communication, with quick call-backs and follow-ups
“They responded immediately and provided me with the information I needed.”
3
Willingness to provide referrals and resources to assist clients, even if their firm cannot directly handle the case
“Bart was very helpful in pointing me in the right direction and providing resources, even though my case was not something they specialized in.”
4
Transparent and honest about the firm's capabilities and limitations
“Bart was upfront and honest about the fact that my case was not something they could take on, but he still took the time to listen and provide guidance.”
5
Genuine care and concern for clients' wellbeing, beyond just the legal matter
“Alexis was so compassionate and empathetic. She really took the time to understand my situation and provide support, even though they couldn't directly assist me.”
Cons
1
Limited scope of cases accepted, turning away clients with issues outside their specialization
“They told me my case was not 'catastrophic' enough for them to take on.”
2
Inconsistent or poor responsiveness from some staff members
“I called and left a voicemail but never received a call back.”