Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the lawyer and staff
“Ed Fong and his assistant Laurie are professional, knowledgeable and friendly. They put us at ease and made us feel comfortable as we moved through different parts of the process, thoroughly explaining each step.”
2
Thorough and detailed legal expertise in estate planning
“Ed Fong has a brilliant legal mind and an immense understanding of his field. He is thorough, with an amazing attention to detail.”
3
Personalized and tailored approach to each client's needs
“Ed draws attention to important details, helps explain the law in a way that we can understand. We felt very supported and informed by Ed and his assistants, and have faith that he will continue to support us in this life long process.”
4
Efficient and smooth process for creating estate plans
“The process of creating a Trust can be daunting but I was pleasantly surprised at how stressless it was working with Ed Fong.”
5
Affordable and fair pricing for services provided
“Ed Fong's rates were more than fair and I would recommend him to anyone looking for an attorney!”
Cons
1
Difficulty reaching the lawyer or staff at times
“I spoke to the lawyer on the phone only two times. Only once in person. With our phone interview I felt confident in his guidance, so I paid the retainer to get the ball rolling. Once I paid my retainer, he was impossible to contact.”
2
Billing issues and unexpected fees
“There were charges that were supposed to be removed, that I repeatedly had to remind them to remove in emails that were left unanswered. Charges were not removed. There were charges for services rendered after the date I requested termination of services.”