Lawyers map
Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the law firm, with staff promptly answering questions and providing updates on the case
“Lizbeth Pascual was really great in keeping me in the loop of my case, and always got back to me by phone or email. She was always quick to respond; she is very personable and upfront.”
2
Thorough and personalized service, with the lawyers taking the time to explain the process and address all client concerns
“Ed Fong and his assistant Laurie are professional, knowledgeable and friendly. They put us at ease and made us feel comfortable as we moved through different parts of the process, thoroughly explaining each step.”
3
Efficient and seamless handling of the legal process, including coordinating with medical providers and facilitating the settlement
“The Law Brothers are really good lawyers and they help a lot of people. They are nice and they care about their clients.”
4
Compassionate and empathetic approach, with the lawyers and staff showing genuine concern for the client's well-being and recovery
“Jazmine, I knew I was in good hands. She connected with me on a personal level that made the whole ordeal more bearable.”
5
Reasonable and transparent pricing, with the firm providing clear explanations of fees and costs
“Ed Fong's estate planning services to anyone.”
Cons
1
Difficulty in reaching the attorney or staff at times, with clients sometimes having to leave multiple messages before receiving a response
“Once I paid my retainer, he was impossible to contact. I would leave voicemails with the front desk, on his personal phone extension, his email, etc.”
2
Concerns about the firm's billing practices, with some clients reporting unexpected or unclear charges
“There were charges that were supposed to be removed, that I repeatedly had to remind them to remove in emails that were left unanswered. Charges were not removed.”
