Reviews
Top review highlights
Pros
1
Exceptional legal expertise and professionalism
“Cecilia Brennan's expertise and knowledge of employment law is of the highest standard.”
2
Dedicated, compassionate, and personalized service
“From the outset, finding a legal professional who not only possesses the acumen to navigate complex legal challenges but also a genuine concern for their clients' well-being can seem unheard of. However, my experience with HKM particularly with Cecilia Brennan, transformed my perception into one of profound gratitude and respect.”
3
Efficient and responsive communication
“Cecilia's promptness and professionalism were consistent from our initial call through to the end. Each question I posed and every email I sent was met with responses that were not only timely but had strategic insight and clarity.”
4
Successful case resolutions
“Thanks to Cecilia and her team, I'm moving forward with a very positive note in my life. I would recommend this firm to my closest friends and family.”
5
Personalized attention and empathy
“Cecilia and Gloria in her team were very pleasant to work with, they were on top of emails and other communication and were very thorough throughout the process.”
Cons
1
Potential for inconsistency in client experience
“Very disappointed in the conversation I had with Cecilia after reading all the good reviews about her. Made me feel very unease, especially knowing the situation I had with the previous lawyer she seemed greedy, not attentive to my needs and started to get rude and pretty much didn't care how I felt.”
2
Importance of communication and managing client expectations
“Had originally given a one star review as I had contacted this office for some guidance and never heard back. I was finally contacted by them when they saw my one star review and was asked to take it down as they value their ratings on Google very much and offered to talk to me free of charge...Isn't that what would have happened anyways with their advertised free consult?”