Reviews

Top review highlights

Pros
1
Highly professional and compassionate legal services for vulnerable clients, such as those with HIV/AIDS and the elderly
“Very professional and kindly handled my documents. They provide a vital service for the Community and I am profoundly grateful.”
2
Effective in assisting clients with various legal matters, including immigration, eviction, and social security issues
“I can not begin to tell you how helpful these people can be. They were able to save me from financial disaster at a time when I was physically able to do much.”
3
Dedicated and hardworking staff who go above and beyond to support their clients
“The lawyers kept me strong when I had no strength left. They stood strong; even though the landlord was harassing them. They called out all the lies by the landlord and protected me.”
Cons
1
Inconsistent quality of service, with some clients reporting poor communication and lack of follow-through
“Seems like it would be something very simple. I've produced and gave all of the paperwork. All they have to do is standby on the phone to make sure that everything is correct legally simple”
2
Concerns about the organization's ability to adapt to challenges, such as the impact of the COVID-19 pandemic
“ALRP didn't make it through the Pandemic unscathed. Mass Exodus, then there's one. Seems they can't be bothered with replies anymore. Truly sad and disappointing.”
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