Reviews

Top review highlights

Pros

Highly professional and knowledgeable staff who provide vital legal services for the community

“Very professional and kindly handled my documents. They provide a vital service for the Community and I am profoundly grateful.”

Compassionate and caring lawyers who go above and beyond to support and protect clients

“Legal Assistance to the Elderly saved my life against abusive landlords that have been harassing and threatening me for years. The attorney, Ms. Denmark, went out of her way to protect and support me.”

Excellent at assisting with immigration and residency matters

“Excelente lugar para gestionar trámites migratorios para personas de bajos recursos. La atención es muy profesional y tienen un personal muy capacitado.”

Dedicated to serving vulnerable populations such as those with HIV/AIDS, the elderly, and the disabled

“These folks are the only "lawyer" referral program dedicated to HIV/aids people in San Francisco please donate to this place.”

Cons

Inconsistent and unreliable service, with some clients reporting poor responsiveness and lack of follow-through

“ALRP didn't make it through the Pandemic unscathed. Mass Exodus, then there's one. Seems they can't be bothered with replies anymore. Truly sad and disappointing.”

Accusations of bias, unprofessional behavior, and lack of impartiality from some clients

“This non profit with their own agenda, that, suppose to help the elderly tenants is nothing but a fraud they don't fight for the tenants rights, they are abusive, incompetent , liars and they will tell you..You just go to a hotel or leave with the clothes you got on, they only plead, agrees with the landlord NOT protect the tenants at all.”

Perceived lack of sensitivity and understanding towards certain clients, particularly seniors

“You do must the work and No sensitivity to you as a senior nerve I had an interview with a lady and it was very stressful she was demanding that I do this and that and this and that they can go help somebody else”