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Reviews
Top review highlights
Pros
1
Thorough and professional investigation process
“Solid credible intake process, personal visit to claimant observing body language crucial to characteristics of complaint. Positive customer service with supporting calls of accomplishments from intake as verified information.”
2
Knowledgeable and helpful staff
“As an trademark attorney in California, I can say that every time I call or email the State Bar they get me the answers I need in an efficient manner. All staff I've spoken to were knowledgeable about the website and quickly able to direct me to the page I needed.”
Cons
1
Lack of responsiveness and poor customer service
“Terrible customer service - on hold for 15 minutes. Called back still on hold once again!!! Ordered bar card on website twice never received either one.”
2
Slow and inefficient complaint handling
“After opening an investigatio”
3
Perceived bias towards protecting attorneys
“California state bar should protect the public from bad attorneys. Instead the state bar accept bribes from corrupted attorneys and allows them to continue hurting clients.”
