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Reviews
Top review highlights
Pros
1
Excellent legal services with a knowledgeable and dedicated team
“Janet was fantastic to say the least. Very straight forward, knowledgeable, and a great listener!”
2
Personalized and attentive client service
“Careful and clear decisions made for my individual needs.”
3
Responsive and timely communication
“Every time I have a question, someone responds usually the same day.”
4
Strong focus on client satisfaction and empowerment
“Janet genuinely cares about her clients. The manner in which they prepare Trusts reflect sincere insight, objectivity, character, and vast knowledge.”
5
Highly recommended by satisfied clients
“I have zero reservations in recommending O'Neill and Woolpert.”
Cons
1
Inconsistent responsiveness and communication
“Twice the listened to our question, and twice we were told they would get back to us with an answer. They never got back, at all, either time we were assured they would.”
2
Potential issues with receptionist's customer service
“When I asked about Estate Planning Services the receptionist was extremely curt. Just said 'no thank you' and hung up.”
