Reviews
Top review highlights
Pros
1
Excellent legal expertise and professionalism
“From the very first phone call to the dismissal of my case; I could see the years of experience Mr. Thiel displayed which helped me stay at ease.”
2
Compassionate and dedicated attorney
“Mr. Thiel is not only an extremely knowledgeable attorney, but he is also kind and compassionate and the epitome of professionalism.”
3
Achieves positive outcomes for clients
“Mark was my knight in shining armor. He literally saved me when another attorney abandoned my custody case 2 days prior to trial. I am forever thankful to Mark. My kids and I are home forever safe and sound.”
4
Communicates well and keeps clients informed
“He kept an open channel of communication which helped me remain patient throughout the process.”
5
Efficient and resolves cases quickly
“The Law Offices of Mark Thiel worked quickly to get my case dismissed.”
Cons
1
Unresponsive and poor customer service from office staff
“It is challenging to reach someone in the office, and when phone calls are finally answered, there is often a noticeable negative attitude.”
2
Isolated negative experience with one staff member
“I wanted to bring to your attention a concern regarding the service at your office, specifically regarding the secretary, Maritsa. The level of service provided by her is below satisfactory.”