Reviews

I would recommend them to anyone

Russ Brown Motorcycle attorneys were true experts with all the details. In November of 2014, I suffered a traumatic brain injury and torn brachial plexus along with other injuries that I had never heard of prior to my accident. Not only were they truly caring professionals throughout the process, but they helped educate my family and I on my condition and the severity of it all – they’ve been doing this for years. They even went out of their way to help me cope and understand the process while pushing for the insurance company to do whatever it is that those crooks do (all the while taking their sweet time). My accident, along with the aftermath of my recovery, was nothing short of a nightmare as one can imagine. Knowing that my lawyers, their crew and all of their top notch doctors that they referred me to was a very bright light during a pretty dark time in my life. Chuck, Shelby, and all of their wonderful staff, are nothing short of pure class. I’m a huge supporter of word of mouth and will 100% go out of my way to let people know that there still are businesses who thrive on helping people via acts of honesty, integrity and respect. Simple stated, this office and all of the employees there are nothing short of pure class and will blow away your expectations should you put them to the test.

Chuck, apparently their boss, just fired me as a client and left me out to dry in the middle of the case. He said at least two of his employees said I was rude to them on the phone. Funny, when it was his employees who said they'd look into solutions for me, call me back with answers and days would go by or weeks and no call back. Veronica had to look into possibly getting me a rental from the person at fault's insurance, but she never did call back with good news or bad news. The person at fault's insurance inspector did come to my place to see my destroyed vehicle and mailed a proposal/payout offer to Russ Brown Attorneys on my behalf and I called to follow up after a week and a half after that and I was told by Russ/Brown attorneys that my folder had gone from their front of the office to the back/litigation back office. They left me on hold for nearly 30 minutes last week and didn't call back until today, when someone new handling my case finally called back, Yvette who I am guessing heard me a bit unhappy and told Chuck I am the meanest dude without a reason. So, property damage was taking too long (which they love saying "these things take time") - whatever that means, months? years? If your back is out, unable to work and your vehicle destroyed, you can only say that to yourself so many times. Usually, it would take Shelby, one of their attorneys, a few minutes before realizing that my case was a car case, not a motorcycle case. And then he'd go get my file and begin catching up. In asking Shelby what I could do since I was unable to work - "How does this work? - having an attorney, not being able to pay your bills/rent while this process takes place, please tell me if I have options" Shelby said that because I did not crack my head or break a leg, loan sharks/people to like to dip into the cookie jar when there's an accident, would most likely not help me out. 1st time in my life I felt bad for not cracking my head wide open. I called these people back after a motorcycle accident I had in 2015. They quit on me that one time, I thought, because we were unable to find the girl who side swiped me off the road and we could not continue in court. When I told Shelby that facebook had found that individual for me on "people you might know" - Shelby told me that they quit my case that one time because they realized the girl had nothing to go after. By that, it felt like, not much money in it for them. I was just really trying to get my vehicles repaired, have my back checked out and go on with life. These people make that very difficult. Consider other attorneys. P.s. Literally two minutes after Russ / Brown attorneys abandoned/quit my case for the 2nd time, my physical therapy doctor called me letting me know they had to cancel my entire therapy procedure because my former attorneys quickly called them. So, you can get quick answers and solutions WHEN YOU WANT huh chuck?

I got into an accident about 2 years ago. I dislocated my shoulder and got my eye all cut up and bruised pretty bad. While recovering and out of work, my dad set me up with Russ Brown motorcycle attorneys. I worked with Marc and his paralegal Bonnie who was great and was always working to my benefit. She was good at explaining everything and I probably wouldn’t be able to recover if it wasn’t for her. Thanks to Bonnie, Marc and everyone at Russ Brown.

Almost 3 years ago I was in a MAJOR motorcycle accident. We found Russ Brown Motorcycle Attorneys thru a friend that was involved in a accident. Chuck Koro and his staff took our case. Chuck would call me on average of 5 to 6 times a month just to see how I was doing and to give me updates on the case. He would touch base with me and Christine during my long recovery and then began the process of the law suit against the People Responsible for the accident. My Medical Specialist and Chuck worked together to make sure that I was taken care of. Chuck was patient answering all questions and concerns that we had. Chuck was very helpful on getting and staying in touch with my Medical Specialists. Chuck had no problem walking us hand in hand through out the entire process. Chuck and his wonderful support staff were great in helping me get through the most difficult time of my life. Chuck and his partners have over 75 years of experience handling motorcycle accident cases and it shows in their work ethic and professionalism. I know that I have made a friend for life in Chuck and hopefully I wont need him as my attorney, but if I do, he is my FIRST CALL!!!