Reviews
Top review highlights
Pros
1
Knowledgeable, experienced, and dedicated attorneys who provide excellent legal representation
“Attorney Kathleen Butler is very knowledgeable, experienced, and dedicated.”
2
Caring, understanding, and responsive staff who go above and beyond to help clients
“Everyone in the office was helpful and professional. Phil Vondra was very sympathetic to my mother. Just a wonderful man. Then there is Stacey, always there when I needed her, emailed back in no time, always on our side and not for the money, just because she is that kind of person.”
3
Effective in achieving favorable outcomes for clients
“Phil fought for me tooth-and-nail and was communicative, empathetic, and tenacious throughout the entire legal process. He took the time to help me understand the legal complexities in which I had no experience, and made sure that no stone was unturned.”
4
Provide clear communication and keep clients informed throughout the process
“Diana always kept me informed with everything and was on top of everything. Every time I had a question she would get to me the same day.”
5
Offer flexible and accommodating services to meet client needs
“They were flexible in contacting me, I work M-F. Appointments were made within days with prompt responses to questions and concerns.”
Cons
1
Inconsistent responsiveness from staff, with some clients reporting difficulty reaching attorneys or getting calls returned
“Kimberly and Diana are so rude- consistently over the phone and total opposite of helpful.”
2
Isolated instances of poor service or lack of action on a client's behalf
“I went for help and was told to wait. I needed someone to advocate for me (a legal someone) and this was a total fail. I had to do all the hard work (while disabled). Now I am worse.”