Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the legal team
“From the very beginning, they exhibited the utmost kindness, compassion, and friendliness, making what could have been a daunting process feel manageable and supportive.”
2
Highly responsive and transparent with clients
“Communication with his team was super easy, and they always got back to me quickly. They answered all the questions I had and took care of everything.”
3
Impressive legal expertise and ability to achieve favorable outcomes
“They got the job done, and I am more than pleased with the outcome.”
4
Willingness to go above and beyond for clients
“He even waived all my attorney fees when the settlement didn't go as planned.”
5
Consistently excellent service and client satisfaction across multiple reviewers
“I have been working with Todd's office for years. Top notch law firm.”
Cons
1
Difficulty reaching the firm initially or getting timely responses
“The only complaint is it was to get a hold of someone at the law firm the first few days just got voicemails.”
2
Potential issues with communication and following up on cases
“So I made an inquiry almost 3 weeks ago about a simple inquiry and see if I had a case soon sent the email and one was returned to me stating he's going to call me on a Wednesday so I left my day open, but to no avail so I then left messages and emails after our first missed phone appointment, and still haven't heard back yet.”