Reviews
Top review highlights
Pros
1
Exceptional customer service and communication throughout the immigration process
“The entire process was incredibly smooth from start to finish. Aaron and his team made us feel extremely comfortable every step of the way, answering all of our questions and providing clear guidance.”
2
Highly knowledgeable and experienced immigration attorneys
“If you are willing to trust Joseph & Hall with your Immigration Process and invest in their services, I believe you will find yourself thankful that you did.”
3
Efficient and timely case handling
“Our case was approved and we had confidence that thanks to the hard work they did there was no reason for it to be denied!”
4
Personalized attention and support for clients
“Jennifer always asked my questions and took the time to explain me. She even traveled to my new town home to go with me to my interview, I was so nervous but after talked with her and resolved all my questions, of course have her support on the interview, made me feel more comfy for that important event.”
5
Multilingual and culturally competent services
“Bilingual! Aaron Hall The best of the best! You can trust his experience and knowledge of the immigration law.”
Cons
1
Perceived high cost of services
“Es un buen abogados”
2
Lack of responsiveness and communication from the firm in some cases
“I had to make arrangements at work to be able to make it to the appointment. I get a call ”
3
Concerns about billing practices and transparency
“they will charge you upwards of $200-$500 for ridiculous little things each month.”
4
Perceived delays in case resolution
“the process took about 4 years and we paid them so much money (still am).”
5
Instances of poor customer service and dismissive attitudes
“Unbelievably rude and dismissive.”