Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the lawyers and staff
“Aaron and his team made us feel extremely comfortable every step of the way, answering all of our questions and providing clear guidance.”
2
Highly knowledgeable and effective in handling immigration cases
“The entire process was incredibly smooth from start to finish. Aaron and his team made us feel extremely comfortable every step of the way, answering all of our questions and providing clear guidance.”
3
Efficient and timely case resolution
“We were able to get my card renewed 1 day after my biometrics and the lawyers worked with me hand and hand threw the process.”
4
Compassionate and understanding approach
“They treated me with kindness and respect!”
5
Multilingual capabilities to serve diverse clients
“Bilingual!”
Cons
1
Expensive legal fees that can be a burden for some clients
“I've probably had one of the most complicated Immigration case to figure out and after hiring the third lawyer whom couldn't figure a way out for me, I was eventually referred To Aaron Hall with the Joseph & Hall PC firm, The case started in mi”
2
Lack of consistent communication and updates on case progress
“Withi”
3
Instances of last-minute appointment cancellations
“I booked an initial consultation to see Jennifer Howard yesterday, later that day I get an email that my appointment had been change to a different time. There was no phone call proving a reason why my appointment was changed, so I went back online and changed it to the correct time. I received another email confirming the correct time. I had to make arrangements at work to be able to make it to the appointment. I get a cal”
4
Concerns over unethical billing practices
“They will find the way to hold your case longer for making money and every time you email to ask them is what they want and what they make.”
5
Poor customer service and dismissive attitude in some cases
“Unbelievably rude and dismissive. If this is how they treat someone merely asking for more information then I shudder to think of how they behave elsewhere.”