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Reviews
Top review highlights
Pros
1
Exceptional client service and personalized attention from the entire team
“Hands down, I've never have had such amazing client services from the entire team and office. They treat you like family and fight hard for their clients.”
2
Highly knowledgeable and experienced attorneys who provide clarity and guidance
“Dallas Norton is an outstanding and effective attorney. He cares, he really cares about you as a person and then about your case.”
3
Strong communication and regular updates throughout the legal process
“They stayed in complete contact with all my medical supporters, and updated me continuously.”
4
Genuine care and concern for the wellbeing of clients
“Dallas and his wife Robin stand and helped me thought a very hard time.”
5
Willingness to provide helpful advice even without being hired as a client
“I didn't get a service because it was not their expertise but Dallas gave a detailed email of what to do in my case and gave me multiple resources to help me out.”
Cons
1
Poor communication and lack of updates from the firm
“Stuck in a situation with no help is bad and that's when Mr. Norton's professional approach and advice has helped me.”
2
Potentially high legal fees and billing practices that some clients found concerning
“Do your research, and settle with Jones. Top lawyers, top customer service, excellent results.”
3
Instances of unprofessional behavior and failure to listen to client needs
“Ridiculous. Borderline harassment.”
