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Reviews
Top review highlights
Pros
1
Effective and successful in collecting outstanding debts, even long-overdue or seemingly uncollectable accounts
“Heidi Patton has done tremendous work for our company, collecting funds which had been stale or uncollectable from other firms.”
2
Provides personalized and professional service, with agents who are knowledgeable, responsive, and go the extra mile
“Heidi Patton is definitely your go to person for all of your commercial debt collection needs. I highly recommend her, and her team, and Albin, Tucker & Associates!”
3
Able to collect on a wide range of accounts, from small to large, and get results quickly
“Within 1 week we reached a settlement. I was very pleased with our results and we will definitely use them again.”
Cons
1
Some agents can be overly aggressive or rude in their collection tactics, which can negatively impact the client-customer relationship
“Incredibly rude man just called my workplace in Canada, lied to me about why he was calling and then refused to answer any of my questions.”
2
Clients have reported instances of deceptive or misleading practices, where important information was withheld from the client
“However, Brian forgot to mention that when he called about me signing his paperwork. He just pushed to have it signed. I said something about the check date when it arrived the next day and was told that since I signed the paperwork I owed them.”
