Reviews

I was in an auto accident in July, 2015, where I was injured after being forcefully rear-ended and thrust into into another vehicle in front of me. I went to Heuser and Heuser for representation, they readily agreed to take my case, and I was assigned to one of their attorneys, Patrick Salt. The day Mr. Salt took my case was the one and only time I met with, or even spoke to him, until the day he dropped me 19 months later. The only contact I received from the firm during that time as their client, other than periodic letters, were from legal assistants, and ONE face to face with Mr. Salt's paralegal. (He went through three different legal assistants during my time as his client, and each time a new one was brought on, I literally had to give them every detail of my case, the doctors who were treating me, etc. as though the last one had not kept any notes or records of the previous conversations I had with them). I often would not hear from anyone for 2-3 months at a time, then I would have to call to ask how/what was going on with my case. Whatever assistant was there at the time, would either make up some sort of excuse about why I had not been contacted or why things were taking so long, such as saying my doctors had still not sent them my records, or something similar that put blame on someone else. Sometimes they offered me no excuse, and simply told me they would speak with Mr. Salt and get back to me; then another several weeks or months would go by. To make a long story short, Mr. Salt completely neglected my case for a year and a half, then when I assume he realized his neglect had severely hurt my case, or they weren't going to be able to make enough money off of me, I was called in to speak with Mr. Salt for the second and last time at the end of February, 2017. This was when he told me he "didn't feel comfortable" representing me anymore and withdrew from my case. I was given no warning, and when I pleaded with him not to do this to me and asked for a reason why, he refused to give me an explanation, instead, he literally opened his office door and responded with "have a good day." So now I'm left with a stack of paperwork as thick as an encyclopedia, with no idea how to proceed, attempting to find another attorney who is willing to take a tarnished case. Mr. Salt treated me like I wasn't a human being, but just a disposable "case number" that was only worth whatever potential money I could make them, and once he thought they couldn't make enough off me, I was thrown away like a piece of garbage. It was the worst experience I have ever had with someone who is supposed to be a professional.