Lawyers map
Reviews
Top review highlights
Pros
1
Knowledgeable and helpful attorneys who provide clear explanations and guidance
“Christopher Sutton was very professional and easy to talk to. He was able to precisely and delicately communicate what needed to be said without coming off as abrasive at all.”
2
Responsive and attentive communication from the firm's staff
“They were extremely responsive and kept me updated on the status of my case every step of the way.”
3
Willingness to fight for the client's best interests
“Katy Kinney parted oceans with the prosecution to get something no other attorney or I thought was possible.”
4
Efficient and timely handling of cases
“Will was able to speak with me within 48 hours of reaching out, and got started immediately with recommendations.”
5
Reasonable and transparent billing practices
“They were upfront about the costs and didn't try to nickel and dime me.”
Cons
1
Lack of consistent attorney assignment and communication breakdowns
“I was transferred to another lawyer who subsequently began to 'side with the parties at fault' and did very little work on my case.”
2
Overly aggressive billing tactics and high costs
“They charged me for things like email updates and phone calls, even when nothing substantive had happened with my case.”
3
Failure to deliver on promised outcomes or follow through on commitments
“They lost my $90k case against someone who wasn't even represented, and the mountain of evidence I had filed was left unnoticed.”
4
Lack of personalized attention and empathy for clients
“They made me feel like just another number, instead of a person dealing with a difficult situation.”
5
Unreliable and unresponsive customer service
“I had a hard time getting in touch with anyone, and my calls and emails often went unanswered for days.”
