Reviews

Top review highlights

Pros
1
Provides effective legal representation and support, particularly in complex cases like divorces and custody battles
“Helped me with my divorce and custody. Where life savers for a single mom.”
2
Has compassionate and helpful staff who guide clients through the legal process
“My eternal gratitude to the triumvirate of Steve Cook and Shannon Cleary of Smith & Cook, LLC and Ivonne Esparza of the Metro Volunteer Lawyers for their exemplary representation and humanity.”
Cons
1
Unresponsive and unreliable in some cases, with delayed responses and lack of communication
“Took forever to respond to referral. Never heard back left messages and email for them to advise that the case had began. Month later received a letter that they were dropping us as client for lack of communication.”
2
Unprofessional and dismissive behavior from some staff members, including rudeness and disregard for clients' circumstances
“I was shocked when, after I explained our situation, which includes a severely disabled infant, the representative on the phone told me 'nobody actually cares about your circumstances, we aren't going to help you'.”
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