Reviews

Top review highlights

Pros
1
Provides helpful and compassionate legal assistance
“I cannot say enough about triumvirate of Steve Cook and Shannon Cleary of Smith & Cook, LLC and Ivonne Esparza of the Metro Volunteer Lawyers for their exemplary representation and humanity.”
2
Effective in resolving legal matters
“They helped me solve 1+2! I am so happy I was able to finish my homework!”
Cons
1
Slow or unresponsive to client inquiries
“Took forever to respond to referral. Once we received a call from them they sent information. Never heard back left messages and email for them to advise that the case had began.”
2
Lack of professionalism and empathy from some staff members
“- - - - - is a downright condescending woman!! I wouldn't ever bother calling this place again if THEY actually paid me.”
3
Inability to consistently assist clients with their legal needs
“I am not sure what Metro Volunteer Lawyers actually does. They couldn't answer simple questions, provide any insight, suggest an alternate avenue of help considering they were unable to help with anything.”
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