Reviews
Top review highlights
Pros
1
Highly responsive and communicative lawyers who keep clients well-informed throughout the process
“Incredibly responsive, helpful, and knowledgable!”
2
Lawyers are professional, thorough, and effective in achieving favorable outcomes for clients
“Consummate professionals you will do very well with their help”
3
Lawyers provide compassionate and caring support to clients, especially those dealing with personal injuries or difficult situations
“She became the calm in the insurance storm that had been swirling around me for quite some time.”
4
Lawyers are creative and innovative in finding solutions to meet client needs
“He listens to client needs and offers creative and innovative solutions.”
5
The firm has a strong reputation and clients feel confident referring friends and colleagues to the lawyers
“I've referred clients to Nick Vail and I know him to be exceptionally competent and responsive.”
Cons
1
Some clients have experienced difficulties contacting the firm and getting their calls returned in a timely manner
“I've been unable to get someone to return my call. I have called every week for the past 5 weeks and told an attorney would be calling to discuss my case.”
2
A few clients felt the firm was only interested in cases with a large potential payout and was not willing to work with those without significant resources
“Just another law firm only willing to work if there's a huge pile of money in it for them. Pass...”