Reviews

Top review highlights

Pros
1
Compassionate and supportive legal representation
“My experience with Ms. Gray and her team was with compassion, support, excellent coordination of everything and I knew I could rest assured knowing they were working on my behalf.”
2
Excellent communication and responsiveness
“Anytime there were new developments she contacted me and provided guidance. She worked diligently each step of the way and responded instantly to the insurance adjuster.”
3
Thorough and knowledgeable approach
“She was very thorough with all of her communications and research; we were so comforted by the fact that she was always one step ahead and always prepared.”
4
Genuine care for clients
“She's also provided terrific referrals where appropriate on small business matters. The responsiveness has been really great given some of the situations were stressful. It was really helpful to have such an open line of communication and it showed that she cared about her client.”
5
Successful case outcomes
“Ms. Gray is great attorney, she got my case settled for the maximum amount allowed and she did it in just a few months.”
Cons
1
Unprofessional handling of a potential client
“I definitely feel as though Natalie Gray led me to believe that their firm had taken the case and that she would represent me and then she sent the "you're fired" letter via email and wouldn't return my call. Very unprofessional for a professional.”
2
Concerns about padding of fees and incompetent representation
“They padded our case (and billing) with incompetent, loaf lawyers and charged for unauthorized work. One of their inexperienced, newbie attorneys attended meetings for no reason other than to pad fees, (mis)stated and exaggerated a legal position pivotal to our case.”
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