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Overall rating
Andrew off
24 Dec, 2024
So, I normally do not write reviews, especially for deeply personal services such as they provide, however my experience with these people was so poor I felt it particularly important to share.
If you are interested in the details I will provide them below, but I want to sum it up first as most of us do not read entire reviews. I hired these people on Monday Dec 16thand fired them 7 days later. There were two reasons: 1) Communication was worse than poor and 2) the assigned lawyer put more effort into arguing with me than he did in preparing the document I instructed him to write. They were given a chance to correct both mistakes and instead gave me a full refund of the retainer without even so much as an apology. I was left completely stunned by their utter lack of commitment, conviction, and even basic knowledge of the law. This man, and this firm should be completely embarrassed by this.
The full story:
I conducted interviews with multiple firms, this company was my second choice. I was clear during my interviews exactly what the situation was, what my expectations were and what my goals were. Every firm I spoke with all said the same thing “absolutely no problem “. I was told on on Wednesday the 11th during the interview with this firm that lawyer a would be a good fit. I paid the retainer on the following Monday and was immediately told that lawyer a was no longer available. I was assigned to lawyer b, who I immediately made an appointment with. This was Monday afternoon.
On Tuesday Mr. B called me 1.25 hours early, where we had (what I thought to be) a productive conversation. He said he would pull what he needed from public records and get back to me with the documents as well as a “strategy” within a couple of days.
At nearly 4:30 on Friday afternoon (after I complained that he had not reached out) Mr. B sent me an email where he lectured me about positioning, then he stated he was not able to pull the document he needed. In my response email I pointed out what he was arguing was not even relevant to the situation, then I asked him why he waited to ask for the document. I also pointed out that not only does the law entitles me to exactly what I’m asking for, but every lawyer I asked including his boss disagrees with his opinion of the situation. I gave Mr. B 4 hours to do what he was hired to do, with a deadline of noon on Monday the 23rd. I also called his boss and leaving a voicemail requesting to speak with her Monday morning.
Monday Dec 23 at 2 pm I called the boss, got voicemail again and told her it might be time to start talking about a refund. I then sent Mr. B, the boss and the paralegal an email saying time was up and I had seen no effort at all. I asked why I shouldn’t fire him.
I never received any response from Mr. B, his paralegal or the boss. I did however get an email from someone to process the refund less then one hour after the email sent to Mr. B. Had the money back before the end of the day on Monday.
Please do not hire these people. Mr. B was the second choice of my second choice, and I’m so thankful he showed me his incompetence before he even reached out to opposing counsel. The utter stupidity and incompetence was overwhelming to say the least. I feel so sorry for anyone who is foolish enough to hire them. The only good thing is they didn’t charge me for the 30 minute phone call or that poorly thought-out email, most likely in hopes that I wouldn’t share my story
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Jayden trujello
05 Dec, 2024
Cliff and his team were extraordinary with my case and handled everything perfectly. I would go back to them in a heartbeat.
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S e
28 Nov, 2024
My name is Helen, I am very grateful to Tony B and Cliff Enten Law for the great service they provided for my case! I would definitely recommend them. Thank you so much!
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Colleen dean
22 Nov, 2024
Everyone at the office was very welcoming and professional. I felt very lost thru the process and they were on top of it always! Thank you Cliff, Tony and all the crew!!!!!
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Ryan mchugh
15 Nov, 2024
I used them for a family matter and things went just fine, then we wanted to utilize their services for estate planning. We met with our attorney, she ended up leaving and we were never notified. She billed our retainer for thousands prior to leaving and not only we were never notified they just sent emails requesting to replenish our retainer. Six months later someone finally calls and I explain the situation and simply ask to be made whole so we can continue the work that never started. They refused, for 4 months I was passed around between paralegals until finally requesting a refund of the remaining retainer. No invoices were provided, no work and nothing to show for the money spent. I have 4 attorney offices in retainer for other needs and never have I had such a bad experience. Find a boutique firm with a reputable track record.
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Kigozi sharik
31 Oct, 2024
Thanks for the great and professional just. I was updated and helped from day one.
Recommend x100
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Omar alajeeli
25 Oct, 2024
There’s not enough praises I can give Cliff Enten law firm, Tony was such a great person! He helped me and advised me in every step of the way! He literally came out and met with me near my residence (I live in Thornton) he made the process so smooth, not overwhelming and in very safe hands. highly recommend Cliff Enten law firm for your work comp cases, I filed in august and I just settled today oct/25 as I’m writing this review!
Thank you to everyone at Cliff Enten Law!
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Jeremy mills
23 Oct, 2024
When I first called Tony was up front and very honest which made all the difference in the world to me. They made the decision to hire this law firm easy. Any time I had a question Tony had the answer and it was always focused on me getting the best treatment for my injury. If your looking for honest people who have your well-being first and foremost this would be the law firm to hire. They take care of everything so you can focus on healing from you injury. I highly recommend them
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Lance williams
23 Oct, 2024
Tony has been very informative, dilligent,and prompt to respond from the start. He explained all the directions my decisions may lead in detail. He has been genuinely compassionate about my needs as a client. I recommend Tony to anyone who needs help with an injury case. Thanks again Tony.
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James giles
11 Oct, 2024
I just want to say it gives me peace of mind to know I have an attorney on my side I really appreciate Tony and the other paralegals and I'm looking forward to meeting Mr. Enten.
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Leonard maldonado
04 Oct, 2024
It's been quite adventure in my case,but it's been good thou Cliff Enten Law
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Josh carlstrom
04 Oct, 2024
When I got injured at work and needed help with a lawyer, the Law office of Clifford Enten did just that! I would highly recommend their services. Within a couple hours of calling the office, Tony drove and met me about a block away from my house to talk about my case. He was clear, professional, and understanding. Thank you for all the help.
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