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Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the firm's staff, especially Natasha Koeplin and Shaun
“Natasha is a paralegal extraordinaire. Her efficiency, attention to detail, and proactive communication make her an invaluable asset to the firm.”
2
Experienced and knowledgeable attorneys, notably Greg Gold, who are dedicated to their clients' best interests
“Greg Gold is the epitome of professionalism and legal expertise. His ability to break down complex legal matters into clear, actionable advice is unmatched.”
3
The firm takes on challenging cases and achieves positive outcomes for their clients
“Greg and his team did an amazing job patiently walking me through my personal injury case.”
4
The firm's staff is compassionate and emotionally aware, supporting clients through difficult situations
“They were emotionally aware, generally kind- and certainly quite the characters.”
5
The firm provides excellent value and transparency, keeping clients informed throughout the process
“They practiced complete clarity and honesty with me while handling all terms of affairs, explaining things as many times as I needed them with the patience for a million questions.”
Cons
1
Some clients experienced difficulty in getting their case heard or getting representation from the firm
“They didn't even hear my case before denying representation!”
2
A few clients reported issues with the firm's call center, describing it as unhelpful and rude
“Call center was not helpful whatsoever and kind of short and rude.”
