Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the legal team
“Jasmine Flores has been a highly skilled, who knows what she is doing and ensure to provide the best customer service. Her professionalism and attention to detail were commendable.”
2
Successful case outcomes and satisfied clients
“Gracias a Dios estoy legalmente divorciada, solo si deben poner atención porque hay mucha rotación de personal estoy con ellos desde el 2021 y siempre son diferentes personas las que me atienden y llevan mis casos.”
3
Knowledgeable and experienced attorneys
“Excelente asesoría nos explico todo desde un inicio del proceso y todo a sido excelente trabajo en la asesoría.”
4
Responsive and attentive to client needs
“Daniela paralegal she is very nice she always take care of me. Help with my case still help me. Thanks for everything”
5
Efficient and timely handling of cases
“Gracias ala oficina berringer law firm y a Daniela Perez por su rápido servicio sometieron nuestra aplicación en Febrero y el dia de hoy ya tengo mi residencia en tan solo 5 meses son muy eficientes y profesionales.”
Cons
1
Lack of communication and responsiveness
“Never calls back, never answers emails. Worst service I've ever had. Makes me wanna cry about all the lost time they had all my docs ready and never sent it to immigration.”
2
High staff turnover and inconsistent client service
“solo si deben poner atención porque hay mucha rotación de personal estoy con ellos desde el 2021 y siempre son diferentes personas las que me atienden y llevan mis casos.”
3
Delayed or mishandled cases
“Sloppy paperwork that a 5th grader would do better, lost my personal information, never calls back, never answers emails. Worst service I've ever had. Makes me wanna cry about all the lost time they had all my docs ready and never sent it to immigration.”
4
Unprofessional and rude staff behavior
“The lady at the front desk (Don't know her name) was not being as professional and made me feel as if she did not want to help out; im sure she made the two other clients that walked in after me feel the same way by the way she was treating them as well.”
5
Lack of transparency and communication about case status
“I constantly have to call up to find out when my case has been delayed to.Every time I call they put me on hold and play depressing music for 10 or 20 minutes.”
