Reviews
Top review highlights
Pros
1
Excellent and attentive customer service with responsive communication
“They were incredibly helpful and always took the time to explain things clearly, making the entire process much easier to understand. They answered my questions quickly and were consistently responsive, which gave me great peace of mind.”
2
Knowledgeable and thorough legal representation
“Bill and Cheryl were great to work with! They were upfront with all my options and available strategies.”
3
Dedicated and caring attorneys who go above and beyond for their clients
“Thank you Matt and the Right Law Group team for the best representation and for going above and beyond on my behalf. I was kept up to date with all the information and they elaborated details when necessary. I truly felt how much they care.”
4
Successful in obtaining favorable outcomes and maximizing client recovery
“Bill is the guy who won't back down from a fight with billion dollar companies and make sure your families future is not ruined.”
5
Personalized and flexible service tailored to individual client needs
“From the moment of my accident until the final resolution of the claim I never felt alone in this case. Bill and staff were there to assist and guide me along the way.”
Cons
1
Occasional lack of responsiveness or missed appointments
“Not responsive. Took a long time to get a reply from initial online query. Then I contacted them a second time. They set up two phone meetings to discuss possible case. They didn't show up at either.”
2
Some clients felt the initial consultation process could be improved
“Not a lot of hassle like the large, impersonal firms I had previously dealt with.”