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Reviews
Top review highlights
Pros
1
Experienced and knowledgeable in family law, with a strong track record of successful outcomes in court
“Jolein has a talent for cutting through the complexities and explaining what needs to be done and how to get there.”
2
Provides personalized attention and guidance throughout the legal process
“Jolein is a true professional and put me at ease through the whole process.”
3
Maintains professionalism and integrity, even in difficult cases
“They kept their integrity and we did what we needed to do in order to have the least effect on the children.”
4
Effective communication and responsiveness, including after-hours support
“She even returned calls or emails on weekends and evenings!”
5
Collaborative approach, working closely with clients to achieve the best possible outcome
“They came to trial very prepared with detailed binders for exhibits that always outclass the opposing party.”
Cons
1
Potential for client neglect and lack of communication, especially after the initial retainer is paid
“I never heard from Jolein Harro again after I paid the ”
2
Concerns about the firm's handling of specific cases, leading to unsatisfactory outcomes
“Jolein COMPLETELY dropped the ball in my case and her 'associate' suggested we go to modify child support and then parenting time later, which is good if you're trying to get more money out of your client, but a terrible idea if the circumstances haven't changed enough for the law to grant the change to begin with.”
3
Allegations of unethical behavior, such as double-billing and mishandling client information
“They sent case related paperwork to my husband for months after repeatedly being advised of my new address, and he used this paperwork to call and harass me in violation of a protection order.”
4
Concerns about the firm's staffing, with some clients reporting interactions with inexperienced or unprofessional associates
“Ben was reluctant toward the DA and made a deal that I did not agree to accept. He would not allow me to talk nor did he represent me as I wanted.”
5
Potential for the firm to be overextended, leading to a lack of personalized attention and timely responses
“She has hundreds of clients and upcoming hearings, but can't help any of them.”
