Reviews

Mark was very professional, and I could not recommend a better attorney than him. He was always available for me whether it was over the phone or in the office. Mark was also very knowledgeable in regards to any questions I had. Mark was able to help me win my case and made the process simple and stress free. His secretary was also extremely helpful and kind. Overall, great experience. Thanks Mark!

I was very pleased with my entire experience at Mark’s office. There was a great sense of care and commitment to not only the case but to my betterment in general. He truly cares about his clients. Definitely recommend 10/10

Terrible experience. Started a case and then decided not to move forward so I asked for the remainder of my retainer back. Not only did I not receive it back, but they charged my card an additional $1300 which they claim they did not do. Amex says otherwise...There are plenty of other lawyers in the area, go with one of them

Professionalism - Mark maintained a calm, cool, collected attitude when he dealt with me and provided me with advice. He was also willing to tell me what I needed to hear - not just what I wanted to hear. Many attorneys won't do that. Attention to detail - Mark was very thorough with my case, and didn't let anything slip by. Shark in court - His calm, cool, and collected demeanor is just one side. He is an attack dog in court. Opposing counsel was shut down and shut up in about 5 seconds flat. And when opposing counsel stumbled, Mark immediately saw the opportunity and went in for the kill. Needless to say we won the case.

Update: As expected, I am very disappointed with Mr. Kratter's reply. My uncle tells me that he never asked you to not talk to me. I nicely called your office one day to inform you that my uncle was not able to go to the appointment, and then I asked your secretary if I could speak to you, and she told me that yes, I can speak to you. She asked me to call you at the time of the appointment and she was going to transfer me. I had the authorization to talk to you regarding the case because my uncle gave you that authorization personally in one of our calls, and I was there. Then, your secretary took the initiative to call my uncle, and somehow, I found myself suddenly blocked from helping my family. This is very infuriating and sad. Now, what was the result of the case? He did not get divorced, and we paid you for that, and he keeps living in the basement of his house, almost blind, with inhumane living conditions as we have on video. Also, you never asked me to stop calling. I did not even call you that often. I stopped calling right after your secretary told me that I was not authorized to talk to you anymore. At that point, I knew that you were not going to help my family. By the way, I have no idea who Sara is, but I agree with her review. First review: I cannot recommend this business despite Mr. Kratter being very professional the few times I've spoken to him. The reason is that his secretary makes it very difficult for my family to get help and to help each other. It is very frustrating dealing with her, I feel that we have very limited access to the lawyer.

Update: Mr. Kratter, I was very respectful to you, and I initially felt respect for you when I went to your office and hired you. Unfortunately, I am very disappointed with your work. Even more when you have a secretary that makes your office looks bad. You know we hired you because my brother's marriage was completely broken. Anyway, thank you for your time. I cannot explain how difficult it is to deal with the secretary at this office, and I don't know if the lawyer is aware of what she is doing since we can't even speak to the lawyer, only to the secretary. The first impression when we went to the office was very good, but as time went by, it became more and more difficult to get progress on the case. In fact, the case seems to be stuck in a back and forth process and we feel that is going nowhere. I am afraid that it might end in an undesirable result that will affect my family, and this shouldn't happen.

Such a shame how disrespectful this lawyer is. He treats people like garbage.

Great attorney who looks out for your best interest in getting things done.

Attorney Kratter has serviced my account in three outstanding ways: Excellent client preparation, thorough process follow up and reasonable fees.

He will help you, just call

Mark is extremely professional and a very compassionate attorney. Mark and his office staff are very detailed oriented, which made the communication process very easy. I have recommended Mark to many of my friends, all of whom were extremely happy and satisfied.