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Reviews
Top review highlights
Pros
1
Responsive and attentive communication from the lawyers and staff
“Nick and his team were helpful, patient, and thorough. My case started at the beginning of COVID which caused the case to take longer than usual, however Nick made sure to keep me on track and provide periodic updates along the way.”
2
Knowledgeable, experienced, and effective lawyers who fight for the best outcome
“Nick Krayer and team really came through for me. I had an out of state accident, (that wasnt my fault,) and didn't know any of the laws in Delaware. I was referred to Mr. Krayer and I'm so grateful that I was. He is beyond intelligent and extremely organized, well spoken, and very thorough.”
3
Personalized, caring, and supportive service
“The Pratcher Krayer team is a top notch group and love the team. They were wonderful and so patient with me during my settlement process. They really made sure I got the most out of my case and I would like to give a special thanks to Alex who was always quick at getting back in touch with me, giving me updates and being patient.”
4
Efficient case management and timely resolution
“Mr. Pratcher was very professional and showed great dedication to my case. He provided status updates of the case and addressed any questions or concerns I may have had. One thing that really stood out to me was Mr. Pratcher's speedy response to my emails or calls.”
5
Highly recommended by satisfied clients
“I would highly recommend Samuel Pratcher III to anyone in need of legal representation. His office is very timely with fulfilling your requests and making you feel at ease with your situation.”
Cons
1
Difficulty getting assistance or case review for some potential clients
“Refuse this tim”
2
Lack of empathy or poor customer service for some inquiries
“Poor customer service. They have a short list of questions that is given to the secretary to ask customers that are looking for legal advice. So when you don't meet the criteria on the list. The conversation stops.”
