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Reviews
Top review highlights
Pros
1
Highly experienced and knowledgeable personal injury attorney who specializes in auto accident cases
“Jimmy is an experienced personal injury attorney who specializes in auto accidents. Because he has handled many of these types of cases, he thoroughly understands and explains the process of an auto accident case to his client each step of the way.”
2
Excellent communication and client-focused service
“He returned my phone calls and was responsive to my questions. Even when I had no questions, he and his professional staff kept me informed of the status of my case each step of the way.”
3
Diligent and hardworking in achieving the best possible outcome for clients
“He skillfully negotiated with the insurance company to obtain the best possible settlement for my case. As a result of all of his diligence and hard work, my case reached its best possible outcome.”
4
Friendly, patient, and caring staff who provide support throughout the process
“Melinda was very good about letting me know what was going on with everything and basically walked with me through my case and assured me that they were there every step of the way. She would talk to me about my case but always listened when I needed to vent or get some frustration out.”
5
Highly recommended by both clients and other lawyers
“If you are injured in an auto accident, I highly recommend that you contact Jimmy Chong at The Chong Law Firm." and "As another lawyer there isn't another lawyer that I wouldn't trust more with my case.”
Cons
1
Some clients felt the lawyer did not fully understand or address the specifics of their case
“He never understood how my accident happen. Not withi”
2
Delays in case resolution and communication could be improved for some clients
“Waited a full 2 years! To go by then started to contact me to tell me I can go to trial for my case because the insurance company weren't budging. But why not inform me abt something before 2 years goes by?”
