Reviews

Top review highlights

Pros
1
Excellent customer service and communication from the legal team
“Ross Karsnitz and his assistant, Dee, have been wonderful to work with over the last four years. Whenever we had a question they were only a phone call away, they listened to our concerns and helped us through a difficult process.”
2
Thorough and attentive legal representation
“Mr. Gualpa was very thorough and attentive to our case. We couldn't have hoped for a better outcome.”
3
Compassionate and caring attorneys
“Matt Fogg and Meghan Mallick were a wonderful team to work with. From the first meeting when Matt came to our house, to regular correspondences providing status updates, to discussions in person and on the phone, they genuinely showed care and empathy towards us and the situation we were facing.”
4
Successful case outcomes and client satisfaction
“If I could give this company a 0 star I definitely would. I did not use this company because I need a different type of lawyer. However the Michelle that answers the phone us classless and has a entitlement like she owns the place.”
5
Highly recommended by clients
“I 100% recommend Morris James Law to anyone who has been wronged and has suffered an injury. My wife and I were involved in an accident and they were able to help us to win our case.”
Cons
1
Inconsistent customer service experience
“I guess the wrong person answered the phone when I called. Immediately interrupted saying with incorrect information. Delaware may be an at will state but yet there are illegal reasons to be terminated. I've already been advised that I certainly have a case . But this office won't receive my business because they have the wrong person giving the first impression of this business.”
2
Potential for unprofessional staff behavior
“Michelle if you don't have 5 min. To let the customer ask you 3 questions get a new job, you would be a better bar tender!!!”
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