Reviews

Top review highlights

Pros

Excellent communication and responsiveness from the attorneys and staff

“Wilson Gualpa and Melissa Hetman were professional and communicated at an exceptional level. I was very pleased.”

Knowledgeable, professional, and caring attorneys who fight for their clients

“My attorney, Ross Karsnitz and my paralegal, Dee Jensen were incredibly knowledgeable and took the time to explain every step of the legal process.”

Successful in obtaining favorable outcomes and maximizing client benefits

“Ross was able to file a claim under both my moped and car insurance to maximize the financial benefits I was entitled to.”

Prompt and efficient handling of cases, even in urgent situations

“Rihanna got on the task within minutes! The whole team of women; Rihanna, Martha and Alyssa took care of business! Effectively and promptly!”

Compassionate and supportive approach, treating clients like family

“Representation was top notch. I was treated like family and Ross and his team were available anytime I had questions or concerns regarding my case.”

Cons

Inconsistent quality of customer service, with some staff being rude or unhelpful

“Admin was very rude when we called looking to hire an attorney.”

Potential for delays or lack of communication in some cases

“I was just trying to get some information and she overtalked me .was the most disrespectful person I have encountered in a long time.”