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Reviews
Top review highlights
Pros
1
Exceptional legal expertise and knowledge of employment law
“The team demonstrated unmatched expertise in employment law, guiding me through every step of the process with professionalism and care.”
2
Compassionate and empathetic approach
“Melissa understood my case, helped me navigate all my options and understand what was ahead. Not only is Melissa the consummate professional and an extremely competent advocate, but she is compassionate and empathetic.”
3
Responsive and transparent communication
“From the very first consultation to the final resolution, Melissa, Ivey and Jennifer were always accessible, clearly explained all steps and were always available to answer all my questions and concerns.”
4
Successful case outcomes
“Melissa and her team are powerful and compassionate employee advocates. They completely resolved my legal issues--with the most favorable outcome--within only a few months.”
5
Highly recommended by clients
“I cannot recommend the Washington Law Firm enough! You'll be in excellent hands!”
Cons
1
Dismissive and unprofessional conduct by firm
“Melissa was extremely rude, constantly interrupting me, and even attempted to end the call prematurely by passing me off to another attorney, Ivey.”
2
Lack of transparency in costs and processes
“The firm arranged a mediator for our first session without disclosing the $10,000 cost upfront. I was shocked to receive the invoice after the fact.”
3
Poor communication and unresponsiveness
“The timeline for my EEOC rebuttal was rushed unnecessarily. Despite sharing detailed updates and new evidence, the firm failed to incorporate these critical points, relying only on outdated information from earlier conversations.”
4
Defensive and dismissive post-disengagement conduct
“After I disengaged, I received multiple emails asserting the firm's lien on my case, including a notification sent to my employer (the opposing party). Instead of addressing my concerns constructively, their communications became increasingly defensive and dismissive.”
5
Failure to provide adequate representation
“When I expressed concerns about the quality of representation—citing dismissiveness, lack of transparency, and unresponsiveness—the firm failed to address these issues constructively.”
